Data Controller: Lütfi Keçici Address: Nişantaşı, Istanbul, Turkey Email: info@lutfikecici.com

When you fill in the contact form, we collect the following personal data: • Full name • Email address • Phone number • Message content • Callback time preference (optional)

We use your personal data in order to: • Respond to your consultation request • Schedule a free consultation appointment • Provide a personalised treatment plan • Communicate with you about our services

Your personal data is processed under Article 5 of KVKK (Law No. 6698): • Art.5/2-(c): Processing is necessary for the establishment or performance of a contract to which you are a party • Art.5/2-(f): Processing is necessary for the legitimate interests of the data controller, provided those interests do not override your fundamental rights

Contact form data is retained for 2 (two) years from the date of last communication. After this period, data is securely deleted or anonymised.

Your personal data is not shared with third parties except: • Supabase Inc. (database service provider, EU servers, under a Data Processing Agreement and Standard Contractual Clauses) Your data is not transferred outside Turkey or the EU without adequate safeguards.

Under Article 11 of KVKK you have the right to: • Learn whether your personal data is being processed • Request access to your personal data • Request correction of inaccurate or incomplete data • Request deletion or destruction of your data • Object to processing of your personal data • Request data portability To exercise your rights, contact us at: info@lutfikecici.com

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We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. We use this information for site optimization and security purposes. For more information about how Microsoft collects and uses your data, visit: https://www.microsoft.com/privacy/privacystatement

For any privacy-related questions or requests: Email: info@lutfikecici.com Address: Nişantaşı, Istanbul, Turkey